My invite link doesn't work

You open an invite to a workspace or a channel and see This invite is no longer valid.

Why it happens

An invite stops working when it:

• Expired. Shared links last 1, 7, 14 or 30 days, as the admin chose, and guest links last 7 days. Emailed invites don’t expire.
• Was used up. Emailed invites work once. A shared link works for the number of people the admin chose.
• Was revoked by an admin, or replaced: sending a new invite to the same address stops the earlier one.

Fix it

Sign up or sign in with the address the invite was emailed to: the workspace shows under Join your team (or in a banner, if you already have a workspace), with a Join button, no link needed. Otherwise ask whoever invited you for a new invite. If you already joined with an earlier invite, you don’t need a new one: just sign in.

For admins

Open Workspace settings → People → Invites. Active and past invites lists every invite with who created it and whether it’s Expired or Used up. Send a new invite by email, or create a link that lasts longer or can be used by more people. See Invite people.

If the person never got the invite email at all, see Emails from Freesbe don’t arrive.